What Makes A Garment Custom?
Why are custom items non returnable and nonrefundable? Because a custom order is perfectly made for you. This includes any merchandise that is personalized, monogrammed or altered in any way for the recipient.
Custom orders normally ship between 12 - 14 business days from the date the order is received and usually arrive within 2–3 business days from the date shipped. If that timeline needs to be changed for any reason we will email you to give you notice. Once shipped an email will be sent with tracking information.
Questions? Please email us using our contact us page or call us using our toll free number - 1 877 568-2346 - limited phone hours - 10:00 a.m. to 2:00 Monday through Friday - eastern standard time.